1 Job in Frisco, TX
Texas Western Hospitality Group is Hiring a FRONT OFFICE MANAGER Near Frisco, TX
Job Location
Hilton Garden Inn Frisco - Frisco, TX
Position Type
Full Time
Job Shift
Any
Description
Our Front Office Manager:
Directly supervises the Front Desk staff and department operations (e.g. hiring, terminating, disciplinary actions, and performance evaluations). Schedules subordinates, maintaining adequate staffing levels while adhering to labor standards guidelines.
Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures.
Assures maximum guest service through training, including but not limited to hotel amenities, the local area, shopping, dining, entertaining, current groups and banquet functions.
Monitors Revenue Management systems to ensure the hotel is positioned as a market leader in RevPAR.
Selects or assists in the selection of hotel staff and complete all new hire paperwork.
Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations.
Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards, and IRS.
Conducts or assists in conducting staff meetings.
Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
Receives and resolves or assists in resolving guest complaints and employee issues.
Performs functions of the General Manager in their absence.
Covers shifts in all departments as scheduled by the General Manager
Assists with sales and marketing efforts as directed
Maintains and implements established Emergency Procedures, assuring the security of guests and monies.
Participates in the preparation of the hotels annual budget.
Answers inquiries pertaining to hotel policies and services
Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines
Note: Other duties as assigned by General Manager or Area Director
Job Summary
Full Time
$60k-85k (estimate)
04/23/2024
05/11/2024
twhospitality.com
ADDISON, TX
1,000 - 3,000
1965
Private
GENE CARTER
$50M - $200M
Accommodations
Related Companies
About Texas Western Hospitality Group
Texas Western International provides hospitality and hotel management services.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
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Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
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Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
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The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
